New Closed Sims 4 Survey on Maker Packs & Mods

Initial Opening Survey Question

• How likely are you to recommend The Sims 4 to a friend or family member? Scale of 0-10.
  • 0 - Not likely at all
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10 - Very Likely

• Why did you score The Sims 4 this way?

Thank you for your feedback! Your efforts are greatly appreciated!

Please click "Continue" if you would like to answer some more in-depth questions about your The Sims 4 experience. They should only take a few minutes.

Closed Sims 4 Survey Continued

• What country do you live in?
  • France
  • United Kingdom
  • Germany
  • United States
  • Other

• Please enter your age below.

• Overall, how satisfied or dissatisfied are you with The Sims 4?
  • Very satisfied
  • Somewhat satisfied
  • Neither satisfied nor dissatisfied
  • Somewhat dissatisfied
  • Very dissatisfied

• How much do you agree or disagree with the following statements for The Sims 4? (From Strongly agree -> Strongly disagree)
  • There is enough content/gameplay in the base game to have fun
  • The release schedule and cadence of new DLC (packs, kits) feels right to me
  • I regularly use mods/CC to enhance my The Sims 4 experience
  • I need to buy DLC (packs, kits) to have fun in The Sims 4
  • Official The Sims 4 DLC (packs, kits) are worth the price

• How frequently have your mods/CC been impacted by an official bug fix or base game update?
  • Always
  • Often
  • Occassionally
  • Rarely
  • Never

• Which mods specifically get impacted the most?

• On average, how long does it take you to fix your mods/cc or game overall following update?
  • Less than 15 minutes
  • 15 - 30 minutes
  • 30 minutes - 1 hour
  • 1 - 2 hours
  • More than 2 hours

• How much do you agree or disagree with the following statements regarding The Sims community? (From Strongly agree -> Strongly disagree)
  • The Sims 4 team listens to the community.
  • I engage with The Sims 4 content outside of the game (e.g., gameplay videos)
  • The Sims 4 team engages with the Sims community
  • I feel like I am part of the broader Sims community
  • The Sims community is welcoming and inclusive

• How much do agree or disagree with the following statements regarding The Sims franchise? (From Strongly agree -> Strongly disagree)
  • I trust The Sims to make decisions that are in the players' best interest
  • The Sims team clearly communicates future plans for the franchise
  • I am optimistic about the future of The Sims franchise
  • The Sims franchise is moving in a positive direction
  • The Sims is investing in the future of The Sims 4

• How much do you agree or disagree with the following statements regarding bugs and glitches in The Sims 4? (From Strongly agree -> Strongly disagree)
  • The Sims 4 fixes the bugs & glitches that matter most to me
  • I regularly experience bugs & glitches when playing The Sims 4
  • I hear about bugs & glitches more than I personally experience them

• Please indicate your level of agreement with the following statements about your attitudes towards bugs and glitches in The Sims 4? (From Strongly agree -> Strongly disagree) Bugs and glitches in The Sims 4 . . .
  • Make me not want to buy DLC/packs because of potential quality issues
  • Are not a big problem in The Sims 4
  • Are such a big problem the game is unplayable
  • Make me not want to recommend the game to friends/family
  • Make DLC/packs unplayable
  • Make me want to stop playing the game
  • Are more common in The Sims 4, than in the other video games I play
  • Are less of an issue now than they used to be

• How familiar are you with The Sims 4 Marketplace?
  • Very familiar
  • Somewhat familiar
  • I've only heard the name
  • I have never heard of it

• Overall, how satisfied or dissatisfied are you with The Sims 4 Marketplace?
  • Very satisfied
  • Somewhat satisfied
  • Neither satisfied nor dissatisfied
  • Somewhat dissatisfied
  • Very dissatisfied

• You said you were [Somewhat Satisfied or Lower] with The Sims 4 Marketplace. In a few words, what do you like most and what could make it even better?

• What is your experience with following features or functions in The Sims 4 Marketplace? (From "I have done this" to "I wasn't aware I could do this")
  • Browse or discover content
  • Manage my owned content (e.g., download, activate, deactivate, uninstall, etc.)
  • Purchase Moola (virtual currency)
  • Purchase Official DLC (Expansion Packs, Game Packs, Stuff Packs, or Kits)
  • Purchase a Kit with Moola
  • Purchase a Maker Pack with Moola
  • Claim a free Maker Drop

• How much do you agree or disagree with the following statements regarding The Sims 4 Marketplace? (Strongly Agree -> Strongly Disagree)
  • It improves my shopping experience in The Sims 4
  • It gives me options for content at different price points
  • It is a positive addition to The Sims 4
  • It has variety of content that fits my interests and play style
  • It helps me discover new content that's exciting to me
  • Using Moola (virtual currency) to purchase content makes sense to me
  • I feel comfortable using Moola (virtual currency) to purchase content

• How much do you agree or disagree with the following statements regarding the Maker content (Maker Packs, Maker Content Drops, etc)? (Strongly Agree -> Strongly Disagree)
  • Are high quality
  • Makes feel connected to the Makers behind the content
  • Are worth the price
  • Have variety of content that fits my interests and play style
  • Offer something different from what I get in official The Sims 4 content
  • Are a valuable addition to The Sims 4

• In a few words, what are the biggest factors driving your disagreement regarding Maker Pack price and/or quality?

• How interested are you in having Maker-made gameplay elements available in The Sims 4 Marketplace? ("Gameplay elements" adds to or changes how Sims behave, interact, and experience the world around them)
  • Very interested
  • Somewhat interested
  • Neutral
  • Somewhat uninterested
  • Very uninterested

• How interested are you in the following gameplay elements if they were created by Makers? (Rank each answer from 1 (Most interested) to 11 (Least interested).
  • Buffs/Moodlets
  • Sim Traits
  • Lot Traits
  • Aspirations
  • Careers
  • NPCs
  • Likes/Dislikes
  • Wants/Fears
  • Skills
  • Sentiments
  • Interactive Objects

• In a few words, what would high-quality Maker-made gameplay elements look and feel like to you? (Optional)

• Have you already recommended The Sims 4 to others?
  • No
  • Yes

• Have you already discouraged others away from The Sims 4?
  • Yes
  • No

• How likely are you to continue playing The Sims 4?
  • Very likely
  • Likely
  • Unlikely
  • Very unlikely
  • Not sure

• In just a few words, what led you to rate your likelihood to keep playing this way? (Optional)

• Please select the option that best describes your gender identity.
  • Man
  • Woman
  • Non-Binary/Gender Fluid
  • Other (please specify)
  • Prefer not to say

• Which best describes your ethnicity?
  • Black or African American
  • Caucasian or White
  • Hispanic or Latino / Latina / Latinx
  • Indigenous American or Alaska Native
  • Middle Eastern or North African
  • Asian or Native Hawaiian or Pacific Islander or South Asian
  • I identify as another race, ethnicity, or origin
  • I prefer to self-identify (please specify)
  • Prefer not to answer

• Which of the following best describes your sexual orientation?
  • Straight / Heterosexual
  • Gay / Lesbian
  • Bisexual
  • Pansexual
  • Asexual
  • Questioning / Not sure
  • Another identity (please specify)
  • Prefer not to say

Survey Completed - Thank you

Thank you for taking our survey. Your efforts are greatly appreciated! We value you as an EA customer and we appreciate your feedback. Your opinion is important to us!