EA’s CEO Andrew Wilson Confirms: 85% of Quality Assurance Is Done With AI

The CEO still boasts how there’s more QA job positions than ever.

It appears that our April Fool’s joke wasn’t that far from the truth. Andrew Wilson, the CEO of Electronic Arts shared the stage at a private “iicon” convention for gaming, sports, tech and entertainment executives to talk about his company, Electronic Arts.

The event took place in Las Vegas, during which Andrew repeatedly tried to “repeatedly downplay the idea that AI might take the jobs of workers”, per the latest report by Game File. Here are some quotes and statements shared by this publication:

CONVERSATION 2

“I saw some data recently, I think, now almost all—like 85%—of our quality assurance [work] is done with some kind of machine learning or AI-driven algorithm,” Wilson told Fox Business Network’s Liz Claman, who interviewed the EA boss on stage in front of hundreds of industry attendees in a conference room at the Fontainebleau Resort.

“Yet as a company, we hire more QA people than we ever have.”

AI is being used for rudimentary QA work, Wilson said, giving examples of it being tasked with “the simple stuff: turn the box on, turn the box off, boot it up, shut it down, does it crash, all these things.”

But, he said, droves of QA hires are needed to analyze the AI’s findings.

Asked by Claman where she might see AI replacing jobs at EA, instead of augmenting them, Wilson said, “So far, it’s been almost entirely augmentation.”

Source: Game File

Andrew Wilson is very proud in saying that “we hire more QA people than we ever have” but all of that could come with an expiration date. When asked if he sees AI replacing jobs at EA, he answered “So far, it’s been almost entirely augmentation.”.

Huge emphasis on the “So far” used in that statement.

It was officially announced in October 2025 that Electronic Arts will be partnering with Stability AI to add machine learning into the workflow. However, a report from Business Insider released the same month told a different story. Anonymous developers at EA claimed that AI causes “hallucinations” and makes them often correct mistakes of AI’s thought process rather than working on QA work directly.

Some Electronic Arts staffers who spoke with Business Insider under the condition of anonymity say the AI tools they’re encouraged to use, including the company’s in-house chatbot ReefGPT, produce flawed code and other so-called hallucinations that they need to correct. Others say that creative staff are expected to train AI programs on their own work, and that they fear the technology will ultimately slash demand for talent, such as character artists and level designers.

– Business Insider

What are your thoughts on Andrew’s claims about 85% of QA work now being done by AI? Have you seen any improvements in examples of The Sims in the last couple of months? Let us know in the comments below and stay tuned to Sims Community for the latest Sims and EA updates!

Jovan
Jovan
Reticulating splines as a webmaster for Sims Community over the last 12 years. You can find me here writing articles and doing reports on your favorite life sim games, among other things!
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Dagui

And every update immediately breaks the game with issues that just opening the game triggers…

CrazySimmer

The only not bad thing about this is the fact that someone at least checks the AI’s work. (At least that’s what he says -insert eye roll emoji here-)
I just wish they would give up and go back to real QA sigh.

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