EA is ending Free Code Support for The Sims 2 Ultimate Collection

EA has announced that they’re pulling the plug on The Sims 2 Ultimate Collection Free Code Support.

The Sims 2 Ultimate Collection, which was available back in summer 2014 for a limited-time offer that lasted for 7 days with a special “I-LOVE-THE-SIMS” code has been widely requested by Origin users. Most players were able to simply contact EA Support Live Chat and request for the free code by just asking or providing proof that they already have a physical version of The Sims 2 available.

However, that opportunity is no longer available as EA finally stops the support for Ultimate Collection. The main reason? Numerous requests from EA Support for the code.

Here’s EA’s official explanation why they’re cancelling free code support for this game:

Why the change?

A few years ago, we ran a limited-time promotion offering free codes for The Sims 2 Ultimate Edition. Since that promotion ended, we’ve gotten a lot of contacts asking for codes for the collection.

We’ve done our best to support these contacts in the past, but we have reached a point where we no longer can.

What if I have the game but I’m having issues with it?

Let us know! We are more than happy to help with any account or technical issues relating to your copy of The Sims 2.

What other ways can I play The Sims?

You can get The Sims 3 or 4 through Origin, or grab The Sims 4 on Xbox One or PlayStation 4. Or access both games through the Vault for Origin Access.

To play on the go, check out The Sims Mobile.

Written by Jovan Jovic

Founder of the Sims Community website. I do plenty of things around here including writing articles such as "Top 10 Disney Princesses in The Sims", social media management, video content creation, streaming and more!


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  1. TS2 has excellent replayability. I wouldn’t be surprised if they didn’t want it competing with TS3 and TS4 especially that it’s being given away for free.

  2. I’m so sad I was too late for the Sims 2. The Sims 2, in my opinion, is by far the best generation of The Sims to date. I have tried several ways to purchase it electronically, but keep getting ripped off twice for $27. I had purchased the physical copies when they came out and gave them to my sister. Now, she cannot find them all. So, I now have a new quest in life, collecting all of the physical copies of The Sims 2.

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