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The Sims 4: New Update + Patch Notes! (November 25th, 2019)

By Jovan 118 2 min read
The Sims 4 The Sims 4 Updates
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The Sims Team has released a brand new Update for The Sims 4 on PC and Mac!

To download the latest version of The Sims 4, simply open your Origin program and if the game doesn’t update automatically, right click on The Sims 4 and select ”Update”.

In case you have Mods or Custom Content, the game will automatically disable them for you after first launching The Sims 4 after the update. To re-enable all your Mods and Custom Content, select the Settings option in the Menu and select Settings. Under the”Other” section you’ll find the ”Enable Custom Content and Mods” option. Check it and restart your game in order for it to take effect!

Patch Notes

Update 11/25/2019
PC: 1.58.69.1010 / Mac: 1.58.69.1210
Legacy Edition PC: 1.58.69.1510 / Legacy Edition Mac: 1.58.69.1610

Hey Simmers! We have a small but important update to address some critical issues.

Thank you for your reports and assistance in tracking down, and drawing awareness to the above issues. We greatly appreciate you.

-SimGuruGnome

FIXES & UPDATES

Legacy Edition

An issue was introduced that prevented several languages from being able to properly run the legacy edition. This occurred due to the game client not reading its initialization file in the correct place, which is required in order to launch in the players chosen language. And as a result, the game would crash upon launch if English was not installed. We have fixed this issue. Please also be aware that any player that followed our instructions to perform a manual work around will not need to make any further changes after this patch.

Standard Edition – Base Game

An issue introduced with the last patch caused a Toddler’s needs to decay twice as fast. And as much fun as toddler motive juggling may be, it made it impossible to care for more than one toddler at a time, and could easily result in the toddler being removed from the household. We have addressed this issue, and returned toddlers to their normal needy selves.

We have addressed some crashes that were impacting mod users.

Discover University

Users, whose save files became corrupted after running into “error code 102:6ee24dd4” or “error code 109:1bfa931d”, should find the issue no longer occurring. This is a retroactive fix, and saves that were corrupted should once again be available to load.


118 Comments

  1. Elle

    I wondered if something wonky was going on with the toddlers. I could NOT keep them entertained and they were exhausted. Glad to know they’ll be manageable again.

  2. Bellamy

    So, that’s it

  3. Kat

    Any word about fixing the Realm of Magic/Spell Caster eyes issue?

    1. Holly

      Reply to Kat

      Yes this for real pls

    2. Ashland

      Reply to Kat

      I’m wondering as well because I still cant use them.

  4. Mette

    THANK GOD! I can finally play discover university.

  5. Mary

    Was hoping my sims would finally be able to watch tv again but hey, at least I won’t avoid toddlers anymore!

    1. Elle

      Reply to Mary

      …your sims can’t watch TV?

      1. Samantha

        Reply to Elle

        So glad the toddlers are fixed. My house was a mess my adults was in red and wouldn’t do anything because I had to make them care for the toddler every second. No matter how much sleep the toddler got as soon as she woke up she was in red. Fingers crossed we can have toddlers and enjoy it on the game.. Thanks for fixing that.

  6. Steph

    Except… now I can’t play. I tried to repair game, update game… only thing left is to uninstall and reinstall.

    Unable to start due to missing game data. Please download The Sims 4 Legacy Edition from Origin.

    [5de4b8a3:29f00e76:00000000:00000000]

    1. Zach

      Reply to Steph

      That means your computer is 32 bit

      1. Jessica

        Reply to Zach

        I have the same problem so how can i fix it?

        1. Kaitlynn

          Reply to Jessica

          I believe to fix it all you’d need to do is download the legacy edition from origin. Unfortunately they stopped support for 32 bit computers so if you have one that’s the version you’ll need now. If I’m not mistaken, it is free. However this also means that 32 bit systems can’t run university or anything that comes after. Those with the legacy edition will also not have access to the Sims 4 online features. It also will not receive any more content or updates. Sorry if this wasn’t helpful, good luck!

    2. amy

      Reply to Steph

      whatever you do, backup your saves, mods, trays, custom music, screenshots and anything else you do not want to lose.

      1. Poly

        Reply to amy

        My kids cant take fast food from the refrigerator 🙁

    3. Sene

      Reply to Steph

      I’m currently having the same issue can you let me know if anything worked for you? 🙁

  7. poppy

    i knew toddlers were harder to look after than usual, it’s been near impossible to keep them happy

  8. SharonB

    Chefs still stop cooking mid shift once you have a successful restaurant and played it for hours. Really tired of this one.

  9. Rene

    I didn’t update my game from the previous patch for university since I need to go through some now bad custom content. So I missed out on hard mode! Toddlers edition of the game. I assume and hope this update didn’t destroy several mods like the initial patch for uni.

    1. Misty

      Reply to Rene

      I mod the crap out my game and so far anything with script mods have been updated and at working fine in my game.

      1. JuJu

        Reply to Misty

        Thank god, it took me 1 hour to update all mods.

    2. Katrina

      Reply to Rene

      I was hoping for more fixes. Ever since university I dont have the vacation option for my sims.

  10. Chantelle

    My sims won’t go to class on time and when they do it’s and hour later and they get stuck in it for hours!

    1. Paige

      Reply to Chantelle

      Ugh. Same! So annoying. Also the disappearing presentation board and the fact that you cannot buy a replacement.

  11. OmnieSimmer

    Anyone else having issues, my sims are invisible, my roof is purplre and green ????, my wallpaper and sidding is wood panels, and i am missing many objects(all of wich are not CC). I am very frustrated.

    1. Monkey

      Reply to OmnieSimmer

      Same here and I have no cc at all. Haven’t played for awhile now because of it

  12. Ace

    I update my game but my cc still broken. When I go into create a sim, the face does not show up only teeth. I do not know what today.

    1. Elle

      Reply to Ace

      You’ll need to figure out which CC is broken and update those. The patches tend to break a lot of CC and it’s up to the modders / creators of that content to update. You’ll need to redownload the newest versions of your CC.

  13. Jennifer

    I updated my game now when I go into new game I can not see the sim to do anything with.

  14. Emily

    I’ve never had all these problems people talk about. Just the cake problems I’ve been having since I bought the sims 4 years ago.

  15. DrXtreme80

    I am good with how the game is now, no need to update. Although would be nice for the Sim to no longer walk through items like tables. Must be that lazy trait who wants to go around when you can go right through I guess.

  16. Becca

    My toddler was taken away and I couldn’t work out why their needs declined so fast. Will I be able to get my toddler back or is it gone forever ??

    1. Ana

      Reply to Becca

      forever

  17. Ana

    Unfortunately the update just makes my game load for 5 minutes

  18. Neev Gent

    Hi thank you for this haven’t been able to play my game for a month. So happy xxx

  19. lina

    where can i download the new update?

  20. Lorraine

    I still have a problem. When I open the sims game everything is fine, but when I click a household on the map, it goes to the loading screen then crashes. I would really like this problem to be fixed because now I can’t play the Sims at all, and I just got the Island Living expansion pack, Realm of magic game pack and toddler stuff pack.

    1. Madilyn

      Reply to Lorraine

      I had that issue.. for me it was broken mods. Have you tried updating all of them?

  21. Christy

    I hope this patch helps! But for some reason before the patch, every time my sim used the bathroom it turned into a pranked toilet. Even tho she lives in a home with her family so none of the new toilets from university and there isn’t even an option to make the normal toilet to be pranked by other sims its happening on the toilet that’s supposed to be unbreakable. Also I can’t give my dogs a bath it keeps saying the bathtubs are clogged even tho they work fine I even deleted my bathtub and bought them new but still can’t give my dogs a bath. Sorry one more thing my pregnant sims I take them to the hospital to give birth but nothing happens she just keeps waiting to give birth she’s wearing the hospital gown has the heart symbol above her head but nothing happens fast forward time still nothing and then get the notification to have baby at hospital or home again. Sorry to complain but these are some the things I’ve run into while playing the sims. I’ve had to use cheats or find another way around the issues like for my sim getting constantly pranked on normal toilets I had to build up her satisfaction points to buy the reward steel bladder so I wouldn’t have to keep repairing or replacing my toilets constantly.

    1. Maddie

      Reply to Christy

      I have the constantly pranked toilets bug as well, wondering if it’s a mod acting up.

    2. Madelyn Nieset

      Reply to Christy

      The pranked toilets keep happening to me as well. I’m not sure what to do

  22. Alyssa

    I’ve noticed my siblings can be romantic ever since downloading university. Will this ever be addressed? Super weird

  23. Samantha

    Why is it that when I am trying to find a house to buy the ones on the very top right I cannot buy? I have the money it just won’t let me click on it at all. And also when I am trying to choose my Sims clothes I cannot change the colors of the clothes. The colors pop up but it does not let me click on any of them, so I have been just picking whatever it is and having to wear it like that..

  24. Ashley

    Does anyone else have black squares under all their sims?

  25. Kerry

    Yay, super excited to try the patch fix. I had so many stories running for university and was bummed to not be able to continue playing. Thank you for fixing the bugs.

  26. Jenny

    Please please stop the random sprite visitors after you’ve left the organisation or graduated university. Every. Single. Day. They pop up and my sim is tense and I can’t play her anymore! None of the cheat codes have worked to stop them.

  27. Emily

    after the patch my game has not been letting me join my household, it keeps kicking out to the map, what do i do?

  28. Hayley M

    Can’t go online with the Sims (origin is fine) keeps saying it’s denied for online use, no button in the game to click to allow online no CC no mods very frustrating already installed and reinstalled.

  29. What do you think?

    So we can rest easy knowing that another single thing works (hopefully)

  30. micawinter132

    ever since this update, the worlds from the base game disappeared

  31. Brionna Gorka

    I’ve been having sprites follow me everywhere even though I left the college organization, HOW DO I FIX THIS

  32. Ashley

    Recently, my sims (including cats and dogs) have had black squares under them. I’ve learned to live with it, since I don’t want stop playing sims, but it would be really nice to fix it and hear others have the same thing. I know I’m only one out of many people who have problems, so I’m not expecting an answer!

    1. Maddie

      Reply to Ashley

      I have this problem! No idea how to fix it and it’s soooo annoying

  33. Alyssa

    My sims game cant even make it to the main page before crashing, I’ve downloaded legacy, repaired the game, and even uninstalled and reinstalled origin. What should I do?

  34. Malin

    I have a problem with the elves in discover university. They keep following me after I left the “elf community”. Make them go away! I can’t keep them pleased because I can’t make an offer at their stone.
    And I don’t want them there. It makes my sim stressed ALL the time.

  35. Jeremy

    the roofs are stuffed i can only place roof on close to ground & nothing with a foundation, was fine before patch.
    i have no mods, all the expansions, checked repair game & update game everything is fine.

  36. Sammie

    When will you guys fix sims 4 legacy. People who don’t have money for new computers can’t play sims 4 discover university. Even though we paid for it. I best you fix it before you guys start losing money

  37. Missy

    I have the legacy edition with two adult Sims, a child sim and two dog Sims. The game never crashed like this on me before the last update, but it went from running fine, a little laggy, to my desktop. I lost an hour of gameplay… It happened when I was transferring to my vet clinic. I’ve done that before. I don’t know what the issue is. I have an older laptop, but it has handled it fine so far…

  38. Mary

    Was hoping my sims would finally be able to watch tv again but hey, at least I won’t avoid toddlers anymore!

    1. Elle

      Reply to Mary

      …your sims can’t watch TV?

  39. Elle

    I wondered if something wonky was going on with the toddlers. I could NOT keep them entertained and they were exhausted. Glad to know they’ll be manageable again.

  40. Mette

    THANK GOD! I can finally play discover university.

  41. SharonB

    Chefs still stop cooking mid shift once you have a successful restaurant and played it for hours. Really tired of this one.

  42. Steph

    Except… now I can’t play. I tried to repair game, update game… only thing left is to uninstall and reinstall.

    Unable to start due to missing game data. Please download The Sims 4 Legacy Edition from Origin.

    [5de4b8a3:29f00e76:00000000:00000000]

    1. Sene

      Reply to Steph

      I’m currently having the same issue can you let me know if anything worked for you? 🙁

  43. poppy

    i knew toddlers were harder to look after than usual, it’s been near impossible to keep them happy

  44. Kat

    Any word about fixing the Realm of Magic/Spell Caster eyes issue?

    1. Holly

      Reply to Kat

      Yes this for real pls

  45. Rene

    I didn’t update my game from the previous patch for university since I need to go through some now bad custom content. So I missed out on hard mode! Toddlers edition of the game. I assume and hope this update didn’t destroy several mods like the initial patch for uni.

  46. Bellamy

    So, that’s it

  47. Ashley

    Recently, my sims (including cats and dogs) have had black squares under them. I’ve learned to live with it, since I don’t want stop playing sims, but it would be really nice to fix it and hear others have the same thing. I know I’m only one out of many people who have problems, so I’m not expecting an answer!

  48. Malin

    I have a problem with the elves in discover university. They keep following me after I left the “elf community”. Make them go away! I can’t keep them pleased because I can’t make an offer at their stone.
    And I don’t want them there. It makes my sim stressed ALL the time.

  49. Missy

    I have the legacy edition with two adult Sims, a child sim and two dog Sims. The game never crashed like this on me before the last update, but it went from running fine, a little laggy, to my desktop. I lost an hour of gameplay… It happened when I was transferring to my vet clinic. I’ve done that before. I don’t know what the issue is. I have an older laptop, but it has handled it fine so far…

  50. Sammie

    When will you guys fix sims 4 legacy. People who don’t have money for new computers can’t play sims 4 discover university. Even though we paid for it. I best you fix it before you guys start losing money

  51. Jeremy

    the roofs are stuffed i can only place roof on close to ground & nothing with a foundation, was fine before patch.
    i have no mods, all the expansions, checked repair game & update game everything is fine.

  52. Alyssa

    My sims game cant even make it to the main page before crashing, I’ve downloaded legacy, repaired the game, and even uninstalled and reinstalled origin. What should I do?

  53. Brionna Gorka

    I’ve been having sprites follow me everywhere even though I left the college organization, HOW DO I FIX THIS

  54. lina

    where can i download the new update?

  55. Samantha

    Why is it that when I am trying to find a house to buy the ones on the very top right I cannot buy? I have the money it just won’t let me click on it at all. And also when I am trying to choose my Sims clothes I cannot change the colors of the clothes. The colors pop up but it does not let me click on any of them, so I have been just picking whatever it is and having to wear it like that..

  56. Ana

    Unfortunately the update just makes my game load for 5 minutes

  57. Ashley

    Does anyone else have black squares under all their sims?

  58. Christy

    I hope this patch helps! But for some reason before the patch, every time my sim used the bathroom it turned into a pranked toilet. Even tho she lives in a home with her family so none of the new toilets from university and there isn’t even an option to make the normal toilet to be pranked by other sims its happening on the toilet that’s supposed to be unbreakable. Also I can’t give my dogs a bath it keeps saying the bathtubs are clogged even tho they work fine I even deleted my bathtub and bought them new but still can’t give my dogs a bath. Sorry one more thing my pregnant sims I take them to the hospital to give birth but nothing happens she just keeps waiting to give birth she’s wearing the hospital gown has the heart symbol above her head but nothing happens fast forward time still nothing and then get the notification to have baby at hospital or home again. Sorry to complain but these are some the things I’ve run into while playing the sims. I’ve had to use cheats or find another way around the issues like for my sim getting constantly pranked on normal toilets I had to build up her satisfaction points to buy the reward steel bladder so I wouldn’t have to keep repairing or replacing my toilets constantly.

  59. Lorraine

    I still have a problem. When I open the sims game everything is fine, but when I click a household on the map, it goes to the loading screen then crashes. I would really like this problem to be fixed because now I can’t play the Sims at all, and I just got the Island Living expansion pack, Realm of magic game pack and toddler stuff pack.

  60. micawinter132

    ever since this update, the worlds from the base game disappeared

  61. Hayley M

    Can’t go online with the Sims (origin is fine) keeps saying it’s denied for online use, no button in the game to click to allow online no CC no mods very frustrating already installed and reinstalled.

  62. Jenny

    Please please stop the random sprite visitors after you’ve left the organisation or graduated university. Every. Single. Day. They pop up and my sim is tense and I can’t play her anymore! None of the cheat codes have worked to stop them.

  63. Emily

    after the patch my game has not been letting me join my household, it keeps kicking out to the map, what do i do?

  64. Becca

    My toddler was taken away and I couldn’t work out why their needs declined so fast. Will I be able to get my toddler back or is it gone forever ??

    1. Ana

      Reply to Becca

      forever

  65. Kerry

    Yay, super excited to try the patch fix. I had so many stories running for university and was bummed to not be able to continue playing. Thank you for fixing the bugs.

  66. Micawinter

    Mad i cant play

  67. Neev Gent

    Hi thank you for this haven’t been able to play my game for a month. So happy xxx

  68. Alyssa

    I’ve noticed my siblings can be romantic ever since downloading university. Will this ever be addressed? Super weird

  69. OmnieSimmer

    Anyone else having issues, my sims are invisible, my roof is purplre and green ????, my wallpaper and sidding is wood panels, and i am missing many objects(all of wich are not CC). I am very frustrated.

  70. Chantelle

    My sims won’t go to class on time and when they do it’s and hour later and they get stuck in it for hours!

  71. DrXtreme80

    I am good with how the game is now, no need to update. Although would be nice for the Sim to no longer walk through items like tables. Must be that lazy trait who wants to go around when you can go right through I guess.

  72. Ace

    I update my game but my cc still broken. When I go into create a sim, the face does not show up only teeth. I do not know what today.

  73. Jennifer

    I updated my game now when I go into new game I can not see the sim to do anything with.

  74. Emily

    I’ve never had all these problems people talk about. Just the cake problems I’ve been having since I bought the sims 4 years ago.

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