Ever since the latest update for The Sims 4 many players have started reporting frequent crashes when playing the game. Sometimes the crashes would occur every 30 minutes or so, not really depending on what they were doing in the game. The issue has mostly been reported by players who play The Sims 4 on PC and PS4. For PC it’s the usual “Application has stopped working” message while for PS4 it’s the “An error occured…(CE-34878-0)” message.
SimGuruNick, a Quality Designer working on The Sims 4 has acknowledged the issue and stated that their team is currently investigating the cause of these crashes. Although it’s not known when a hot fix will come out to fix the crashing issue, you can help out speed up the process by sharing your own experiences and save files so that The Sims Team can investigate.
You can share your own experiences / save file information in the following EA Answers threads. Before reporting make sure that what you’re experiencing is not the cause of outdated Custom Content / Mods!
Hi Simmers, I just wanted to acknowledge the excessive crashing that’s happening for a lot of people, our team is investigating. Below is a bug report thread (check the first post), please share your own experiences and save files, thanks so much!https://t.co/Lfh7haeWVr
— SimGuruNick (@SimGuruNick) November 12, 2020
Note that the link above is for PC reports. Check the first post though, and there are links available to threads for other platforms. We know PS4 players are crashing a lot and we could really use your save files. Sorry for the trouble and thanks for the help 🙂
— SimGuruNick (@SimGuruNick) November 12, 2020
