The Sims 4 Marketplace Official FAQ

Some Of The Most Common Questions About The Sims 4 Marketplace Have Been Answered In The Latest FAQ

The Sims 4 Marketplace was announced last Tuesday, March 3rd, and with it came many questions from the community about the future of Kits, how Moola can be purchased, and how the Maker Program functions. Thankfully, the team over on the official Sims Discord have answers for all of that and more in their latest FAQ! Let’s take a look at every question posed and find out exactly how the Sims 4 Marketplace will function.

The Sims 4 Marketplace Official FAQ

Take a look at the full Sims 4 Marketplace FAQ below!

CONVERSATION 2

The Sims 4 Marketplace Introduction

Sul Sul, Simmers!
Welcome to The Sims 4 Marketplace FAQ Channel:

This channel is your hub for understanding The Sims 4 Marketplace. What it is, how it works, and how it impacts your gameplay. Here, we’ll answer your most frequently asked questions on new features like Maker Packs, Moola, and more.

We know you may have additional questions or need clarity on specific topics. That’s why this FAQ channel will be updated regularly as new questions arise, so you’ll always have the latest information. Our goal is to keep you, our community, fully informed!

The Sims 4 Marketplace is where you can browse and purchase Kits, Maker Packs, Expansion Packs, Game Packs, and Stuff Packs. It’s designed to make downloading content faster, easier, and more flexible. This guide explains how the Marketplace works, how Moola is used, where to find the Marketplace in-game, and what changes mean for your existing content and Mods.

What is the Marketplace in The Sims 4?

The Sims 4 in-game Store has been upgraded with the launch of The Sims 4 Marketplace. For now, The Sims 4 Marketplace is available on PC only, with console launching in the coming months. In the Marketplace, players can buy Maker Packs, Kits, Expansion Packs, Game Packs, and Stuff Packs.

Maker Packs are community created content Packs available only on The Sims 4 Marketplace. They vary in size from three to fifty Items and are made up of either Build/Buy or Create a Sim content. Made by Makers (official Sims community content creators), these Packs are quality approved by The Sims team, so the content is malware-free and 100% safe to download.

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With the Marketplace launch comes The Sims 4’s virtual currency, Moola.

  • Maker Packs and Kits can only be purchased with Moola.
  • From March 17, 2026, for all PC players, Kits will be available to buy only through The Sims 4 Marketplace with Moola. Console players can purchase Kits on store platforms until the Marketplace launches in the coming months.
  • Expansion Packs, Game Packs, and Stuff Packs can be purchased on the Marketplace or on your preferred platform’s digital storefront, but only with real-world currency.

Where can I find the Marketplace?

The Sims 4 Marketplace is an in-game feature. Select the Marketplace button at the top of the Main Menu. It can also be opened at any point in-game by selecting the shopping cart icon at the top-right of the screen.

Improved storage options

With the introduction of the Marketplace and Maker Packs, players will have more options for downloading this content. Maker Packs and Kits can be downloaded on demand, without the need for players to restart the game to begin using it.

Marketplace restrictions

To use The Sims 4 Marketplace, you must be online. You can still play The Sims 4 offline, but the only part of the Marketplace available offline is your Collection. For Teen players and younger, you’ll need parental spending permissions on your EA Account to buy Moola. Check out our guide for more info.

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Will current kits stop being redeemable by code after the Marketplace launches, or will code redemption still be available for them?

Kits that currently exist will still be redeemable by code (and can have new codes generated) beyond the Marketplace launch, and there will be no end-date to this. Only future Kits that will be released on the Marketplace will not have code redemption.

What happens if a Maker leaves the program?

Players that have made purchases do not lose their entitlement to the content. For Makers that have left the program, their content will be delisted to prevent new players from purchasing as they would no longer be able to collect their revenue share.

Will lots/sims with Marketplace items still be filtered out if we search without the cc box checked?

There is a different filter system. Anything that is a Maker Pack has its own filter in BB/CAS and on the gallery. CC and Maker Packs are sorted differently.

Is generative AI content allowed in Marketplace submissions?

No use of AI is allowed. Makers are required to create original content.

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Questions about Moola and Kits on Amazon:

Will you be able to buy Moola on Amazon?

Moola will be available to purchase on Amazon in the US, Germany, UK, France, Italy and Spain. It will be available shortly after launch.

Will codes purchased from third party stores like Amazon still work in EA app after Kits are delisted?

Codes purchased from third-party retailers (such as Amazon) prior to March 17 will continue to work in the EA App, even after Kits are delisted. Please note that some codes may have expiration dates set by the retailer or code issuer. Because expiration timelines can vary and are not determined by Marketplace, we recommend redeeming codes as soon as possible to avoid any issues.


We’ll continue updating this page as we have more to share, so keep an eye out for updates. Thank you


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Thats all for now on the official Sims 4 Marketplace FAQ, there may be more important questions answered in the future, so make sure to check back for any updates. If your questions weren’t answered here, check out our roundup on the official Q&A on The Sims 4 Marketplace.

The Sims 4 Marketplace launches for players on PC & Mac on March 17th, with a whole host of new sets from some of your favourite CC creators.


What are your thoughts on The Sims 4 Marketplace and Moola? Let us know in the comments below and stay tuned to Sims Community for all the latest on The Sims 4 Marketplace!

Callum Bowyer
Callum Bowyer
Hi, I'm Callum. You may also know me from Sims Twitter as @CBXSims. Im 23, from London, and I've been playing The Sims ever since my cousin introduced me to it. Over the last couple of years I have been creating world mods for The Sims 4, as well as some smaller gameplay tweak mods.
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Koaliii

We already knew all this, I was hoping they’d answer more important questions like how frequent new marketplace content will release, how they will police AI use, etc.

Aaron

I was hoping to hear if it will only be kits or will there be an opportunity to get new worlds or gameplay aspects. As a player and not much of a builder, I wont get much use from kits that only introduce new cas and b/b stuff.

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