The official survey for The Sims 4 Marketplace has been published!
The new official survey for The Sims 4 Marketplace has been published by Electronic Arts today.
This survey lets you take a vote on monetisation clarity of the Marketplace platform. With questions asking you to define your customer experience and were the items on par with the purchase pages.
There isn’t much that lets you vote on the future of The Marketplace. This survey more seems like it’s aimed at learning to improve general monetisation flows and user experience. No questions asking if they should expand that percentage cut for Makers, that’s for sure!
We’ve collected all the questions that you can take during this official survey to better prepare for your user input. Check them out:
The Sims 4 Marketplace Survey: Official Questions
During your most recent visit to the Marketplace, what were you primarily trying to do?
Overall, how satisfied are you with your Marketplace experience today? Overall, how would you describe your experience with the Marketplace so far? Have you previously ever used mods or custom content in The Sims 4?
Please rate your agreement with the following statements:
- It was easy to browse and find new content in The Marketplace
- I can quickly find content that matches my play style or interests.
- The Marketplace helps me discover content I wouldn’t have found otherwise.
- Search, filters, and sorting help me narrow down content effectively.
- The Marketplace is interesting to explore and browse.
Please rate your agreement with the following statements:
- Listings provide enough information for me to decide whether to get an item.
- Previews (image/video) clearly show what I will receive.
- It’s clear how Marketplace content will work/appear in my game
Please rate your agreement with the following statements:
- It was easy to complete a purchase.
- The stems to purchase felt quick and straightforward.
- Pricing and what’s included are clear before I confirm purchase.
- I feel confident that I understand what will happen when I confirm purchase.
Please rate your agreement with the following statements:
- It’s easy to find and access the content I own.
- It’s easy to manage my owned content (download / install / enable / disable / remove).
- It’s clear what I own vs. what I don’t own throughout the Marketplace.
Please rate your agreement with the following statements:
- I trust the Marketplace to deliver what is advertised.
- I feel safe making purchases through the Marketplace.
- The Marketplace is transparent about requirements, limitations, and policies (e.g., refunds / support).
- Marketplace content feels like a good value for the price.
- I have enough information to judge whether an item is worth it.
How important is supporting Makers when deciding whether to get Marketplace content? Please rate your agreement with the following statements:
- Maker-related information (e.g., who made the item, Maker details) was easy to find.
- It was clear that the Marketplace supports Makers.
- Information about the Makers influences which items I choose.
How likely are you to use the Marketplace again in the future?
Lastly, what is the one thing we could change that would most improve your Marketplace experience?
Overall, it shouldn’t take you more than five to fifteen minutes total to complete this user experience survey.
Ready? You can take The Sims 4 Marketplace official survey down below:
What did you send to Electronic Arts as feedback for The Sims 4 Marketplace? Let us know your input in the comments down below and stay tuned for the latest Sims News on Sims Community!
