The Sims 4

The Sims 4 Tutorial: Deleting Cache Files

You may have noticed that the more you play The Sims 4, the longer your loading screens will last.

This issue is caused by Cache Files collecting as you progress through the game. These files serve it’s purpose as a faster way of loading in-game thumbnails (such as families, houses etc.) and they are created each time you load something ”new”.

As you add more custom content and mods for the game, you’ll notice that your Cache Files are getting bigger.

Luckily, these Cache Files can be deleted.

To do so, open your Documents folder (or a folder where your The Sims 4 Save Game folder is), Electronic Arts > The Sims 4. There’ you’ll find a folder called ”cache” and a file named localthumbcache.


Feel free to delete the localthumbcache file!

When it comes to the cache folder, open it and delete everything that’s inside of it *except* the FileCache.cfg file!


You’ll immediately notice how your game loads much more smooth and faster.

I advise that you delete cache files every 5-7 days (especially after you download/remove custom content).

For more information about Cache files, visit Crinrict’s post!

About the author

Jovan Jovic

Founder of the Sims Community website. I do plenty of things around here including writing articles such as "Top 10 Disney Princesses in The Sims", social media management, video content creation, streaming and more!


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    • You might be playing offline, then they are not really used and then the cache folder is not even that hugely filled up. I had only two things there, one of them being that ini file that is not allowed to be deleted. So that could be why.

    • I as well my folder does not look like that! I have Cach, localthumbcach.package,lotcacheddata & cachestr. Should I be delting all of these or just a few? I’m hoping this will allow me to build again on community lots but also stop the loading music to continue on in game. Sometimes the music doesn’t shut off and I have to reboot the entire game just to have this stopped. Thx in advance for any help on which cach files I should be deleting. :cry:

    • What I would offer is the advice to fully install your game again without deleting the other. If I am not mistaken it will overwrite the old and fill in that which has been lost, and thus also the filecache folder you have deleted. But before you do this, IF you can locate your trashcan on your computer, have a peek in there to see if it is still there (this only when you are not in the habbit of cleaning the dustbin out right away like me). If so, click and say restore to old location. That should fix it as well. Hope it is working for you. Good luck!

      • I did delete the whole cache-folder but because I was insecure about deleting other than those images, I saved those “important looking” files on my desktop before deleting them completely. After my cache folder was completely empty, I went to play and everything was ok. After playing I went to see cache folder and there was that FileCache-file again. And that was already a couple of weeks ago and after that I haven’t experienced anything unusual in game. So, I’m not saying you CAN delete that file also, just saying it didn’t do any harm with my game. :)

  • It must be different for windows 8.1 because I do not even have a local cache in my documents folder. Documents, Electronic Arts, The Sims 4…. then all I have is cache and cachestr. In my cachestr folder it has spotlight.package and in my cache folder FileCache.ini and then and then a total of 8 temp caches. My EA folder looks nothing like the one posted? I have windows 8.1 Alienware in case you need that information. No issues with loading or visiting lots yet at all. Hope this is updated just in case I do need to delete and cache files in the future.

  • I’m a bit concerned. My cache folder is entirely empty. I’ve deleted caches before, and I can’t imagine I’d ever have deleted that FileCache.cfg file, but it’s not there. My game seems to be okay, but should I find one to download and place in there if it doesn’t regenerate after my next play? Thanks.

  • Thank you a lot for sharing this with all people you really know what you’re speaking about!
    Bookmarked. Kindly also visit my web site =). We could have a hyperlink trade arrangement among us

  • In the origin app when i press the play button nothing happens and my game wont launch :I Does anyone know how to fix this plz :I

  • so I’m not sure if things have changed since this post was made but I went and looked in my cache folder…and it’s empty I haven’t done anything do it I’ve never clicked it before or anything soooo idk what’s going on but my game seems ok?…

  • […] Cache files help speed up the loading of thumbnails and more little things in The Sims 4. However, it might be a bit too overwhelming for both the game and your PC if you haven’t cleared your cache in a while. To make sure The Sims 4 runs smoothly for The Sims 4 Seasons, make sure you clear your cache files as explained in this post! […]

  • Since it is now November 2019 and we are at version 159 of The Sims 4 this article is no longer safe to go by right, anyone?
    (any accurate answers would be greatly appreciated).