Patches for The Sims 4 release for about every month and not everyone manage to update their game successfully. This Tutorial is here to help you prevent issues when patching the game.
The first step you must take to prepare your game for a new patch is to disable automatic game updates. You can do so by opening Origin > Application Settings and deselecting the ”Automatically keep my games up to date”option under the Updates panel.
Now it’s time to do some cleaning in your The Sims 4 Save Game files. Usually cache files from previous versions of The Sims 4 interfere with the new version, causing it to either glitch, crash or prevent from loading your old saved games.
For more information about deleting Cache files, click the picture below!
Removing Mods and Custom Content from the Mods folder is highly recommended! After you finish updating your game, you can put back all your Custom Content, but it’s recommended that you check is your Mod compatible with your new version of the game before restoring it into your Mods folder.
Now that you’ve followed all these steps you’re free to Update your game by right-clicking on The Sims 4 in Origin and selecting ”Update” or ”Check for Update”.
If your game crashes at startup and/or is unable to start, right click on The Sims 4 Box Art and select ”Repair Game”. If that doesn’t do the trick, post about your issue on EA’s Answer HQ Page and someone from EA or an experienced gamer will help you out.
