There’s been some concern following the recent announcement that The Sims 4 will no longer be supporting Non-Metal Macs or 32-bit PCs as of June 2019.
Many Simmers don’t know what this means and don’t know how to check if their computer will be supported after June.
Here is how to check if your computer will be supported after June 2019:
For Windows
- Right-click the Windows START button. It’s the Windows symbol in the bottom left corner of your desktop.
- Select System from the drop-down menu.
- Scroll down to System Specifications and look at System Type
- If it says 64-bit, you’re good. Your computer will still be supported after June. If it says 32-bit, your computer will not be supported.
For Mac
The following Mac models support Metal:
- MacBook models introduced in 2015 or later
- MacBook Air models introduced in 2012 or later
- MacBook Pro models introduced in 2012 or later
- Mac mini models introduced in 2012 or later
- iMac models introduced in 2012 or later
- iMac Pro (all models)
- Mac Pro models introduced in late 2013, plus mid-2010 or mid-2012 models with a recommended Metal-capable graphics card
source: https://support.apple.com/en-ca/HT205073
What do I do if My Computer is no Longer Supported?
If your computer model is not supported, you will need to upgrade to a supported model in order to have continued access to The Sims 4 and all its future updates, packs, and online features.
However, The Sims Team will be releasing The Sims 4: Legacy Edition for previous players of The Sims 4 who no longer have supported computers. The Sims 4: Legacy Edition will be the completed game up to StrangerVille, but will not have any future updates or packs available for it. The Sims 4: Legacy Edition will not have online access to the Gallery.
For more information on how this change will affect current players, please refer to our article, The Sims Team Announces Termination of The Sims 4’s 32-bit and Non-Metal Mac OS Versions.
My laptops currently being fixed so I’ve literally been checking the website I got it from to try find it. I got it 3 years ago. It should be fine but I’m kind of worrying. If someone could tell me another way to check I would be sooo grateful Xx
Okay, so I was wondering if anyone knew this.. My PC is 32 bit, and I can’t really get a new PC right now, so I was thinking of playing the Sims 4 Legacy Edition. But if I have played that, and then later I switch to a new PC, and play the regular game there , will I still have all my packs?
I’ve never been happier than to see my laptop have a 64bit either. I was really about to cry if it didn’t support it.
I’ve never bin happier
I am lucky I have a high end 64 bit Beast of a PC, however that being said I really think it’s bang out of order for those people who only have a 32 bit PC and cannot afford to upgrade, not all of us has a gold mine up our butts and ten men digging, I think its very short notice from EA to be honest. I just wish EA for once would listen to the community instead of ignoring them, jeez how long have we been waiting for spiral stairs or sunken hot tubs, the list is endless, but hey that’s EA for you. I won’t be buying anymore packs I don’t think until EA comes out with stuff we want instead of the last crap pack, enough said on that one.
The people with 32 bit pcs will still be able to play Sims 4. All they’ll lose is access to the gallery, and compatibility with future packs. I’m glad EA is done holding the game back just so it can run on a fossil.
I’m relieved to find out my 4 years old laptop is 64bit. Thanks for explaining where to find it.
I feel sorry for people whose computer will no longer be supported. As we are talking real life situations and money, we should be careful to tell off people for not being able to get a new pc. It is simple reality not everyone can just go buy a new pc for a game. So I think it is great they will still be able to play the game as is, even if they don’t get any more updates.
I had a feeling this was going to happen at some point. Didn’t a guru mention in a patch note about people considering updating from 32 bit? It was at least a few months ago. At the very least no one is losing their money for that they purchased.
Either way you’re good because they will give you the upgrade to the legacy edition anyway, you just have to download it.
I have never been so happy and relieved to see that my laptop is a 64 bit
I have Macbook Air 2014 so I’m good.
My pc is an older model, but runs windows 10, 64bit will it be supported?
Can anyone recommend a good desktop PC for playing the sims please? I have it on my laptop but it’s a bit sketchy and jumpy, thinking of upgrading to a desktop so I can play a bit more.
Thanks
Hello! I am buying a brand new MacBook air and was wondering if I could finally play the sims. I have never played but have wanted to for so long. Anyone know?
My laptop is 64 bit but Origin is still forcing me to download Sims 4 Legacy Edition. Will this still affect me installing future game packs etc?
I’m stupid and have a stupid question. I have a brand new matchbook air: https://www.bestbuy.com/site/apple-macbook-air-13-3-laptop-with-touch-id-intel-core-i5-8gb-memory-128gb-solid-state-drive-latest-model-silver/6356927.p?skuId=6356927 and was wondering if anyone knew if the sims would play on the mac. Thanks!
The update erased years of work… and I didn’t even know it would happen until after it did. I can’t afford a new laptop but I’ve spent countless hours contributing to the gallery and now I can’t even look at it. All my work is gone… I’m really disappointed in who ever made the call- because from the look of things anyone who couldn’t afford the transfer is dead to the company because their time, trust, and emotional investment amounts to nothing after one update. EA really knows how to treat loyal customers…
I guess I’ll have to do this legacy version. I just bought a new expansion pack today, Island Living, because of their Black Friday sale, will I even be able to play it with the legacy version? It just frustrates me because I’m a single, disabled parent on a limited income and can’t just get a new computer. I can’t even afford a used one. I’ve had my iMac since 2009 and while it’s slow, it played Sims 4 just fine for me.
My Macbook pro is mid 2010 and 64 bit. I’ve used the Sims 4 after June 2019 and didn’t need legacy edition. Only in Mid January did my computer suddenly need Legacy Edition, and now for some reason it can’t run sims without it? Can someone please explain what’s going on? I’m so annoyed because I just bought Discover University and then only after did I download it and buy it did I see that it wasn’t compatible with Legacy Edition. I REALLY don’t want to have to buy a new computer (I’ve been thinking about it but I decided not to) JUST so i can use the sims pack. 🙁 PLEAse please help.
I have a 64 bit but for some reason my game won’t open now. Should I reinstall the game or something
Hiii, I know this comment is mooonnthhhhs late but I’m just now up and around updating my game and such and it won’t let me play without legacy edition except my laptop is, in fact, 64bit. Is there anyone that possibly knows why this is? It’s so frustrating trying to figure this all out. :/
I keep getting a popup stating that my macbook pro, from early 2015, isnt optimized for the sims. is this just something they’re pushing out to every macbook until the upgrade?
thank god my laptop is 64-bit.
I’m looking at new laptops – mine MacBook Pro 2010 series won’t be compatible (sad day, but I need a new computer anyway) – and I see ones that are 128-bit. Now, I know computers, but not really the hardware/software behind it all, so apologies if this is a silly question, but I’m assuming since 128 is higher than 64, I would be good with this when they update in June?
No really needed. Also most hardware is 64-bits
Also 64 bits is more than enough
With 32 bits you only can use puto 4 GB of RAM. With 64-bits you can uuse much more: 2 ^ 64 bytes, if well Windows limit applications to 192 GB
So basically all poorer ppl are screwed unless they already have a 64-bit computer or laptop.
I do not think poor people can even afford the game, so it is not wise to call someone poor just because he or she does not have the funds available to purchase a new PC/OS
Sims is a super expensive game. Poorer people already probably can’t afford it. Even so, they won’t lose the game and packs that have already been released. Literally the only thing they lose is access to the gallery, and any future packs. That’s it.
I’m actually gonna cry if mine isn’t can’t wait to get home !!!!!
Sooo, not only is this another money grab for the sims team for creating a legacy edition of the sims 4 which you’ll most likely have to pay for despite already having the original game, its ep’s and sp’s up to now but now you also have to spend more money to upgrade your computer/pc or buy a whole new one altogether….? That is absolutely ridiculous and I’ll be the one to say it. This change won’t even affect me but to change a game’s settings/coding that was initially fine and in effect a few years ago up to now that did and still does support 32bit computers and then to change it after people spent their money on it….? Wow. Then to offer a legacy edition that will have no gallery, no further releases and no updates… As if you haven’t lost a good portion of your fan base already due to the lack and luster of The Sims 4 game itself but you also are going to do this. Laughable. Good job. And that’s sarcasm just in case that didn’t register.
I think Legacy will be offered for free (for those with existing Sims 3 or 4) – check their posts.
I have a i7 64 bit I am all good happy to say…
So happy for this! Mwahahaha
So I have a 32-bit laptop…. but I’ve also got a 300gb external harddrive that I almost never remove! Am I still safe or do I still need to upgrade?
Still need to upgrade.
How old is your windows system. The drop down menu is gone. My start menu looks nothing like you’ve described.
I thought Sims 4 wouldn’t run on a 32 bit machine from the start. And on my machine it’s Windows button, Windows System, Control panel, System and Security, System. They made it hard for you to find stuff in Windows 10. Any gaming machine will be a 64 bit machine.
boa noite,
pode me ajudar pf .. eu quero comprar u pc com os requisitos para jogar sims 4, porem n faço a minima ideia de qual pc comprar ( não entendo nada literalmente) gostaria de saber qual pc eu poderia comprar
no valor de ate 2.000 … ( nesse pc eu iria apenas jogar the sims 4 e fazer trabalhos estudar) se possivel deixe um link do pc recomendado obrigada.
https://www.pcdiga.com/computador-desktop-pcdiga-gaming-gml-ai7va01
Este parece bom. Você precisará comprar o Windows separadamente. Você também precisará de um monitor, mas se já tiver um PC, poderá usar o antigo.
(Desculpe se meu português não é bom, estou usando o Google para traduzir.)
cool
Hey guys,
I don’t know if this is the right place to go, I’ve looked around online and I can’t seem to find where I go to and my friend recommend writing a comment on here but in the get famous acting career my sims can’t progress through the hair and makeup – I’ve had the latest patch, I’ve debugged, I’ve cleared my game, I’ve restarted games and cleared out my saved games
I was wondering if anyone can help where to go from here or what to do? Sorry if this is the wrong place to post this!
Thanks guys 🙂
The acting hair and makeup thing was a bug that was fixed in a patch mid month (after April 15th). Try patching your game again to the latest, and if that doesn’t work, try repairing your game. If it still doesn’t work, post on EA Answers HQ.
I just bought a new laptop, it hasn’t arrived yet but that’ll will he the first thing I check when it does!
I see this as a good thing. I feel bad for those who don’t have computers that will support and can’t afford an upgrade, but let’s not forget games are LUXURY, not a necessity. I’ve been in that position. Yeah, it sucks, but if you want to keep playing the game that badly, you find a way to save up money for a new PC. I bought a gaming desktop while working a part-time job with other bills to pay. You don’t have to buy the most state-of-the-art gaming PC out there.
Oh so because I’m not rich I don’t deserve to have entertainment and luxuries?
I work hard. I derseve to unwind at the end of the day to a nice game of Sims.
I’m not spending hundreds of dollars upgrading or buying a new computer JUST to be able to play the games I PAID for. That is ridiculous.
Especially now in December of 2019 you can’t even run origin on the older computers at all now apparently.
So much for their legacy edition (which they lied to people that it would support university, so I pre PAID for it just so that it wouldn’t work). And you’re saying I dont have the right to feel like an ignored loyal customer? PLEASE.
You think it’s fair they get my hard earned money for a game I can’t even play on my system?
THEY want to upgrade so that half their customers can’t use the product anymore, then give my FRICKEN money back, or THEY can pay to upgrade or replace my system.
One of those two options is only fair. I didn’t ask them to change the formatting. It shouldn’t have to impact me in this way. I was quite happy playing the way I was.
So are we all going to ignore that they hinted at what the next pack may be: Legacies edition?? Or am I reaching??
TBHH IM JUST HAPPY I MY SHIT GON WORKKKK XDDD
what will be changing in june? is there more dlcs coming in june? What can we look forward to?
so if I have 64 bit I don’t have to worry about it??