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Will Your Computer Support The Sims 4 after June 2019? Here’s how to check!

There’s been some concern following the recent announcement that The Sims 4 will no longer be supporting Non-Metal Macs or 32-bit PCs as of June 2019.

Many Simmers don’t know what this means and don’t know how to check if their computer will be supported after June.

Here is how to check if your computer will be supported after June 2019:

For Windows

  • Right-click the Windows START button. It’s the Windows symbol in the bottom left corner of your desktop.
  • Select System from the drop-down menu.
  • Scroll down to System Specifications and look at System Type
  • If it says 64-bit, you’re good. Your computer will still be supported after June. If it says 32-bit, your computer will not be supported.

For Mac

The following Mac models support Metal:

  • MacBook models introduced in 2015 or later
  • MacBook Air models introduced in 2012 or later
  • MacBook Pro models introduced in 2012 or later
  • Mac mini models introduced in 2012 or later
  • iMac models introduced in 2012 or later
  • iMac Pro (all models)
  • Mac Pro models introduced in late 2013, plus mid-2010 or mid-2012 models with a recommended Metal-capable graphics card

source: https://support.apple.com/en-ca/HT205073

What do I do if My Computer is no Longer Supported?

If your computer model is not supported, you will need to upgrade to a supported model in order to have continued access to The Sims 4 and all its future updates, packs, and online features.

However, The Sims Team will be releasing The Sims 4: Legacy Edition for previous players of The Sims 4 who no longer have supported computers. The Sims 4: Legacy Edition will be the completed game up to StrangerVille, but will not have any future updates or packs available for it. The Sims 4: Legacy Edition will not have online access to the Gallery.

For more information on how this change will affect current players, please refer to our article, The Sims Team Announces Termination of The Sims 4’s 32-bit and Non-Metal Mac OS Versions.

About the author

SnarkyWitch

A cranky old lady who prefers the company of cats and Sims over people. Occasionally peeks out from her lair long enough to chuck Sims articles at innocent bystanders.

133 Comments

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  • My laptops currently being fixed so I’ve literally been checking the website I got it from to try find it. I got it 3 years ago. It should be fine but I’m kind of worrying. If someone could tell me another way to check I would be sooo grateful Xx

  • Can anyone recommend a good desktop PC for playing the sims please? I have it on my laptop but it’s a bit sketchy and jumpy, thinking of upgrading to a desktop so I can play a bit more.
    Thanks

  • My Mac is Metal compatible and I recently re-installed everything (OS and Sims 3 and 4) and neither Sims 3 or 4 will work…. do I wait for the Legacy version? :(

  • Hello! I am buying a brand new MacBook air and was wondering if I could finally play the sims. I have never played but have wanted to for so long. Anyone know?

  • My laptop is 64 bit but Origin is still forcing me to download Sims 4 Legacy Edition. Will this still affect me installing future game packs etc?

  • The update erased years of work… and I didn’t even know it would happen until after it did. I can’t afford a new laptop but I’ve spent countless hours contributing to the gallery and now I can’t even look at it. All my work is gone… I’m really disappointed in who ever made the call- because from the look of things anyone who couldn’t afford the transfer is dead to the company because their time, trust, and emotional investment amounts to nothing after one update. EA really knows how to treat loyal customers…

  • WHat is happening :( im truly devastated right now, I just spent $100 on this game now I can’t play it because me computer is too old …If someone can genuinely explain to me what’s happening and if I will be able to play my game again, please help me out

  • I guess I’ll have to do this legacy version. I just bought a new expansion pack today, Island Living, because of their Black Friday sale, will I even be able to play it with the legacy version? It just frustrates me because I’m a single, disabled parent on a limited income and can’t just get a new computer. I can’t even afford a used one. I’ve had my iMac since 2009 and while it’s slow, it played Sims 4 just fine for me.

  • Hiii, I know this comment is mooonnthhhhs late but I’m just now up and around updating my game and such and it won’t let me play without legacy edition except my laptop is, in fact, 64bit. Is there anyone that possibly knows why this is? It’s so frustrating trying to figure this all out. :/

  • My Macbook pro is mid 2010 and 64 bit. I’ve used the Sims 4 after June 2019 and didn’t need legacy edition. Only in Mid January did my computer suddenly need Legacy Edition, and now for some reason it can’t run sims without it? Can someone please explain what’s going on? I’m so annoyed because I just bought Discover University and then only after did I download it and buy it did I see that it wasn’t compatible with Legacy Edition. I REALLY don’t want to have to buy a new computer (I’ve been thinking about it but I decided not to) JUST so i can use the sims pack. :( PLEAse please help.

  • I have a Macbook Air (2017) running MacOS Catalina version 10.15.2
    it contains a 1.8 GHz Dual-Core Intel Core i5 processor. 8 Gb 1600 MHz DDR3 memory. And Intel HD Graphics 6000 156 MB graphics.
    To my understanding it should still support Sims 4 however it will not launch the game. When I try it will give me the message that it can not open. I have spent a lot of time and money in the Sims platform and am very upset that i have not been able to use my game for serval months now! I have tried uninstalling and reinstalling the program. I have tried to update the game and repair it as well. Nothing seems to work. Is there something that I am missing? Will i ever get to play my beloved game again?

  • I have a macbook air from early 2014 but my computer forced me to run legacy saying i was missing critical data to run the sims game. If I have a metal capable computer then how do I get my old sims 4 game back? The game isn’t the same if I cant add mods or cc.

    • you can still add mods and cc, I have the legacy version as well and I play with cc. you just won’t be able to use the gallery or any packs that came out after 2016 I believe

  • My Mac is from 2016, so it should definitely be compatible with Metal. However, I have not been able to start the game all day, so I installed the legacy pack, and it still won’t start. Does anyone have the same problem or does anyone know how to fix it? Thanks

  • My Mac is a MacBook Pro (Retina, 13-inch, Late 2013) with a processor of 2.6 GHz Intel Core i5. So will the The Sims 4 (not the legacy version) work on my computer?