There’s been some concern following the recent announcement that The Sims 4 will no longer be supporting Non-Metal Macs or 32-bit PCs as of June 2019.
Many Simmers don’t know what this means and don’t know how to check if their computer will be supported after June.
Here is how to check if your computer will be supported after June 2019:
For Windows
- Right-click the Windows START button. It’s the Windows symbol in the bottom left corner of your desktop.
- Select System from the drop-down menu.
- Scroll down to System Specifications and look at System Type
- If it says 64-bit, you’re good. Your computer will still be supported after June. If it says 32-bit, your computer will not be supported.
For Mac
The following Mac models support Metal:
- MacBook models introduced in 2015 or later
- MacBook Air models introduced in 2012 or later
- MacBook Pro models introduced in 2012 or later
- Mac mini models introduced in 2012 or later
- iMac models introduced in 2012 or later
- iMac Pro (all models)
- Mac Pro models introduced in late 2013, plus mid-2010 or mid-2012 models with a recommended Metal-capable graphics card
source: https://support.apple.com/en-ca/HT205073
What do I do if My Computer is no Longer Supported?
If your computer model is not supported, you will need to upgrade to a supported model in order to have continued access to The Sims 4 and all its future updates, packs, and online features.
However, The Sims Team will be releasing The Sims 4: Legacy Edition for previous players of The Sims 4 who no longer have supported computers. The Sims 4: Legacy Edition will be the completed game up to StrangerVille, but will not have any future updates or packs available for it. The Sims 4: Legacy Edition will not have online access to the Gallery.
For more information on how this change will affect current players, please refer to our article, The Sims Team Announces Termination of The Sims 4’s 32-bit and Non-Metal Mac OS Versions.