The Sims 4 The Sims 4 Articles

Will Your Computer Support The Sims 4 after June 2019? Here’s how to check!

There’s been some concern following the recent announcement that The Sims 4 will no longer be supporting Non-Metal Macs or 32-bit PCs as of June 2019.

Many Simmers don’t know what this means and don’t know how to check if their computer will be supported after June.

Here is how to check if your computer will be supported after June 2019:

For Windows

  • Right-click the Windows START button. It’s the Windows symbol in the bottom left corner of your desktop.
  • Select System from the drop-down menu.
  • Scroll down to System Specifications and look at System Type
  • If it says 64-bit, you’re good. Your computer will still be supported after June. If it says 32-bit, your computer will not be supported.

For Mac

The following Mac models support Metal:

  • MacBook models introduced in 2015 or later
  • MacBook Air models introduced in 2012 or later
  • MacBook Pro models introduced in 2012 or later
  • Mac mini models introduced in 2012 or later
  • iMac models introduced in 2012 or later
  • iMac Pro (all models)
  • Mac Pro models introduced in late 2013, plus mid-2010 or mid-2012 models with a recommended Metal-capable graphics card

source: https://support.apple.com/en-ca/HT205073

What do I do if My Computer is no Longer Supported?

If your computer model is not supported, you will need to upgrade to a supported model in order to have continued access to The Sims 4 and all its future updates, packs, and online features.

However, The Sims Team will be releasing The Sims 4: Legacy Edition for previous players of The Sims 4 who no longer have supported computers. The Sims 4: Legacy Edition will be the completed game up to StrangerVille, but will not have any future updates or packs available for it. The Sims 4: Legacy Edition will not have online access to the Gallery.

For more information on how this change will affect current players, please refer to our article, The Sims Team Announces Termination of The Sims 4’s 32-bit and Non-Metal Mac OS Versions.

About the author

SnarkyWitch

I'm a 28-year-old author and Sims-addict based in Canada. I've been a diehard Simmer since it all started back in 2000 and I'll be focusing on providing you with some great tips and tricks to get the most out of your Simming experience here on SC. When I'm not Simming, I'm writing my next novel. To date, I've published The Heaven Corporation and Wanderer.

123 Comments

Click here to post a comment

This site uses Akismet to reduce spam. Learn how your comment data is processed.

  • Never been more relieved to see my Laptop is 64 bit. I cannot afford a new Laptop and Sims is my escape from reality. Hope everyone else is as lucky!

    • Not possible. They’re not doing it because they’re increasing the game’s power or anything, they’re just doing it because tech is evolving and 32-bit has been on the outs for quite awhile now. A lot of people were surprised years ago when Sims 4 first came out and was only 32-bit. The biggest reason for them going to 64-bit only is because Apple is ending support for 32-bit programs.

      • Lol if you are still running a 32-bit system in this day and age it’s time to get a real PC or Mac. 32-bit is as old as win.95

        • that wasn’t nice to the people that can’t afford another pc or Mac.
          think before you just write things on the internet. some people might get offended, not everyone in this world is wealthy and have lots of money.

          I myself got a MacBook Air 2018, but. that doesn’t mean that I have to be mean to the people that doesn’t.

      • Omg so happy to see PC is 64 bit. Don’t even really understand what that means but whatever I’m safe and can keep murdering Sims. Good luck to anyone who hasn’t checked

    • No, it already requires 64-bit addressing if you’re loading anything more than the base templates. It maxes the 32-bit space out-of-the-box, and they should never have reduced it in support of the low end.

    • Chrome will most likely never get the Sims. It was not made to support such games but basic things like using the internet. That’s just seems how it has been and will continue to be.

    • Chrome exists basically to have access to the internet and basic PC functionality.

      You’re putting it through serious stress trying to play a game on it like the Sims 4 and are likely reducing your computers overall lifespan.

  • Annoyed. This update will alienate people like me who run older computers. I have a MacBook Pro from 2011 (Just missed out…) and this just honestly makes me not want to play anymore.

    • I don’t have the money to buy a better computer…they’re literally forcing people who were happily playing it how it was before, to find some form of alternative. I have to use a virtual machine of some sort in order to support this…costs heaps

      • A lot of people hate being kept in the stone age because other people aren’t with the times.

        I’m sorry, but that’s just how it is in life.

        The article says you’ll still have access to the game in it’s current state. Meaning, you’ll get everything you’ve paid for up until now.

        If you wish to continue playing The Sims 4 and further additions to the franchise, unfortunately you’ll have to figure something out.

        Part of the reason development for the Sims 4 has been so spotty, with so many features missing, has been because they’ve tried to preserve support for even the most low-end PCs.

        They’ve taken so much flak and criticism for that decision I’m surprised this didn’t happen sooner.

        Further more, Apple is ending 32-bit support. I’m sure this is also pressuring EA to make this decision.

        While I’m sorry you’re missing out, the rest of us aren’t in 2011 and are tired of the game being gimped.

    • Your entire investment up to and including Strangerville will still play just fine on your Mac. You will have lost nothing.

    • same here i have early 2011 and i just spent like $600 getting a ‘new computer’ bc my old was broken. this computer works fine and im not about buying another one until this one is on its last legs. for me sims is all about adding whether its mods, cheats or eps it makes it more fun and diverse, in my experience makes it more personal, you can choose ur own eps and etc. after a month or so of a new ep release, i kinda dont play it unless i have a reason, like a story or something. im also assuming itll be more difficult to download mods and cc with this update. im disappointed they would cut off what i assume is a majority of their fan base

    • Okay very dumb question but.. by introduced do they mean when you bought your Mac, or when they introduced the new model? Because I have a macbook air I bought last year (so 2018), but its the standard model, which is not new… is my laptop compatible or not?

      • Your mac will be fine as long as it’s 2012 or newer and you’ll still be able to use it to play Sims.

    • SAME! my computer’s from 2011 as well, and this honestly makes me so sad. I turned 16 in the end of last year, which means I’ve only JUST got accent to the gallery, and I’ve been wanting to use the gallery since I was 13 and began to play the sims 4. And now I won’t be able to use it… this sucks…. what about us who can’t afford a new computer!

    • You really shouldn’t. Those users are actually holding everyone else in the Sims community back as far as adding more graphics/CPU/RAM intensive features to the game. If you ever see people complain about lag, that is usually the culprit. They REALLY should have only had one version from the very beginning. You never see these problems in other gaming communities; only in The Sims.

      • Now hold on there, no need to hate people who are not as rich as you to buy a 64-bit PC, y’know? They are not to blame. Yes, supporting their systems is one of the reasons the game isnt progressing well, but putting all the blame on them and completely forgetting the fact that the gurus are blatantly ignoring the community is….well, ignorant. I would try to get newer gurus rather than players (especially after they fucked up badly with the whole pedo-ass gamechanger).

        • No need to buy a new PC. They can upgrade to 64 bits by installing a 64 bit OS wich is far cheaper. The only ignorant I see here is you, spreading missinformation and hate and making people panic.

    • I wish the update could bring back the open worlds as well but sadly I don’t see that happening in Sims 4. :(

  • I’ll be checking mine later. I’ll hope and prey mines 64 bit. Though, this really isn’t fair on players in my opinion

  • Hi I’m Emma and I’m a sims addict. Wow feels weird to finally admit it even if it is only to a group of fellow simmers. I need help, my laptop probably won’t support sims THIS IS A MASSIVE ISSUE . How will I survive. Please helppp support me by donating to my charity so I can get a new laptop so I can play sims Emma (masseuse and sims enthusiasts) xx

    • That’s an extremely selfish and offensive thing to ask for. If you’re an addict go get a part time job or go baby sit until you can afford another computer. Do not beg like a lowlife. Life lesson: All things worth something take effort. Don’t expect other people to hand you everything.

      • Not everybody can get jobs. Some people are unable to get a job when it comes to age. Some people are unable to get a job simply because their parents won’t let them. Some people can’t get a job because their applications haven’t been looked at yet. Some people cant get a job because theyre too busy with middle school, highschool and so on. Some people do have jobs, but can barely afford to eat, pay for college tuition, pay for their bills etc. Not everyone is going to put off everything in their life and be failing class and/or be damn near homeless, so the people on the higher classes are happy. It doesn’t work like that.

        • I’m pretty sure homeless people don’t have computers or the financial wherewithal to purchase the current collection of SIMS 4, let alone future expansions.

        • I hate to be that person but the sims is a luxury of sorts. It’s not something that’s life or death if you don’t own it or play it. Saving money for things like food, rent, tuition is more important. Putting up extra cash to save for a game or a computer is different from asking other people to give you money. I’m not rich but that’s what I did until I was finally able to get a good job despite the fact that I choose a field that finding a job should’ve supposedly been far easier.

        • If someone can hardly afford to eat, then a computer upgrade is the least of their worries. The only thing you’ll lose is access to the gallery, and the ability to purchase future packs. You’ll still be able to play Sims 4. If you can’t afford to eat, how are you even going to afford buying more packs, anyways? Sims is NOT a cheap game; if you can afford it, you can also likely afford a computer upgrade. Stop holding the game back by complaining about wanting support for your fossil.

    • How do you know you’re going to need a new laptop if you only know your current one PROBABLY isn’t 64-bit or Metal?

    • If you think you’ll die without a video game and that is a “massive issue”, I dont think your priorities are straight.

      • I agree. I bought the sims basically because it looked fun but I really use it for a cool down when i’m stressed or angry it doesn’t mean it’s my life. jeez get over yourselves

    • To all of those people complaining that you need a new computer. You don’t…you don’t need a new computer by ANY stretch of the imagination. What do you need? A new OPERATING SYSTEM. 32 bit is not a type of machine, it’s a method of coding. If you for example have Windows 10 Home 32 bit you won’t be supported, however as it’s again NOT a machine you literally just buy a CD key. You NEVER replace the whole machine unless you totally fry it. You buy the Operating System and install it. That is it, you people are over exaggerating your situation HIGHLY. An OS is VERY cheap too so

      • BEST COMMENT! i am a 64 bit er… lol but this is helpful an good info for those worried they cant play because they think they need a new pc if your comment is seen you may have saved a lot of ppl good job! @zvo

      • 32-bit is a type of machine, or a type of processor to be correct. Most Intel and AMD processors for the last decade, or longer, are 64-bit. You are correct when you say that most people will need to just but a 64-bit version of Windows.

    • You’ve got to be kidding. You don’t even know for a fact your computer will become unsupported, but are begging total strangers to buy you a new one? Just so you have continued access to future packs and the gallery? If you’re serious, you just might be the most daft, self-centered person I’ve ever seen. Deal with the fact you might not be able to buy anymore packs, or find a way to earn the money yourself.

    • Hey don’t freak out. I found something online. If your computer is 32 bit, but runs on a 64 processed thing (it will say that right next to where you found out that your pc is 32 bit) then you can still be saved. Just Google how to install 64 bit and there are instructions. I’m not all that good at files and technology so it seems daunting for me, if that’s the same for you get an IT person you know to help you. All hope is not lost.

  • though im excited to have all this packs, and I see how this update could do a lot of good, it’s a little disappointing that my $200+ dollars, will end up being a huge waste. and also that im going to not receive any future updates. at the moment the game still feels kind of empty with a loss of some of the already existing expansions (uni, island paradise, etc), but now if they realease them, I cant get them without buying a whole new computer. that I can’t afford. that’s disappointing.

    • Why all those people than say I have no money for a computer, think about buy a mac laptop?
      Why no a desktop, custom made?

    • Your money will not be a “huge waste”. You’ll have access to the game in its current state- which is exactly what you paid for.

      You’ve had no guarantee or reasonable expectation before now that existing content will necessarily be updated, changed, or added onto. Meaning, if you bought Pets, there is no reasonable expectation that they will add horses.

      If they add horses to the Pets expansion and your computer doesn’t support the update, that’s on you. You bought the product as-is at the time it was released.

      Lacking foresight is not on EA.

    • You can afford $200+ for a video game, but not a few hundred dollars for a new computer? I find that hard to believe.

  • I think it’s not gonna be open world system but some kind of online system.
    I mean, my sim and other user’s sim could meet each other in the same house(or public areas)

  • How are all these people saying they have a Mac and no money? 32bit is so old even mobile phones have moved on to 64bit now. Custom PC builds are not that expensive. Hopefully future sims will also have better graphics.

    • The thing is, Macs can last for a pretty long time. Hell, I’m still squeezing as much life as I can out of my current late 2013 Retina MacBook Pro. So sure, I spent around $2,000 for my computer, but I’ve been using it for almost 6 years. Which means that I wound up paying $0.91 per day overall for this computer… and I think I can probably squeeze a couple more years out of it before I need to buy a new one.

  • This is not going to go down too well thank goodness I got a high spec PC. so I can still play my sims I will be lost without it. and I would not be able to carry on with my youtube channel just as I at almost 500 subs. I hope it works out for everyone.

  • I thought Sims 4 wouldn’t run on a 32 bit machine from the start. And on my machine it’s Windows button, Windows System, Control panel, System and Security, System. They made it hard for you to find stuff in Windows 10. Any gaming machine will be a 64 bit machine.

  • I’m looking at new laptops – mine MacBook Pro 2010 series won’t be compatible (sad day, but I need a new computer anyway) – and I see ones that are 128-bit. Now, I know computers, but not really the hardware/software behind it all, so apologies if this is a silly question, but I’m assuming since 128 is higher than 64, I would be good with this when they update in June?

    • No really needed. Also most hardware is 64-bits
      Also 64 bits is more than enough
      With 32 bits you only can use puto 4 GB of RAM. With 64-bits you can uuse much more: 2 ^ 64 bytes, if well Windows limit applications to 192 GB

      • I do not think poor people can even afford the game, so it is not wise to call someone poor just because he or she does not have the funds available to purchase a new PC/OS

      • Sims is a super expensive game. Poorer people already probably can’t afford it. Even so, they won’t lose the game and packs that have already been released. Literally the only thing they lose is access to the gallery, and any future packs. That’s it.

  • How old is your windows system. The drop down menu is gone. My start menu looks nothing like you’ve described.

  • So I have a 32-bit laptop…. but I’ve also got a 300gb external harddrive that I almost never remove! Am I still safe or do I still need to upgrade?

  • I had a feeling this was going to happen at some point. Didn’t a guru mention in a patch note about people considering updating from 32 bit? It was at least a few months ago. At the very least no one is losing their money for that they purchased.

  • I’m relieved to find out my 4 years old laptop is 64bit. Thanks for explaining where to find it.

    I feel sorry for people whose computer will no longer be supported. As we are talking real life situations and money, we should be careful to tell off people for not being able to get a new pc. It is simple reality not everyone can just go buy a new pc for a game. So I think it is great they will still be able to play the game as is, even if they don’t get any more updates.

  • I am lucky I have a high end 64 bit Beast of a PC, however that being said I really think it’s bang out of order for those people who only have a 32 bit PC and cannot afford to upgrade, not all of us has a gold mine up our butts and ten men digging, I think its very short notice from EA to be honest. I just wish EA for once would listen to the community instead of ignoring them, jeez how long have we been waiting for spiral stairs or sunken hot tubs, the list is endless, but hey that’s EA for you. I won’t be buying anymore packs I don’t think until EA comes out with stuff we want instead of the last crap pack, enough said on that one.

    • The people with 32 bit pcs will still be able to play Sims 4. All they’ll lose is access to the gallery, and compatibility with future packs. I’m glad EA is done holding the game back just so it can run on a fossil.

  • boa noite,
    pode me ajudar pf .. eu quero comprar u pc com os requisitos para jogar sims 4, porem n faço a minima ideia de qual pc comprar ( não entendo nada literalmente) gostaria de saber qual pc eu poderia comprar
    no valor de ate 2.000 … ( nesse pc eu iria apenas jogar the sims 4 e fazer trabalhos\ estudar) se possivel deixe um link do pc recomendado obrigada.

  • I see this as a good thing. I feel bad for those who don’t have computers that will support and can’t afford an upgrade, but let’s not forget games are LUXURY, not a necessity. I’ve been in that position. Yeah, it sucks, but if you want to keep playing the game that badly, you find a way to save up money for a new PC. I bought a gaming desktop while working a part-time job with other bills to pay. You don’t have to buy the most state-of-the-art gaming PC out there.

  • So are we all going to ignore that they hinted at what the next pack may be: Legacies edition?? Or am I reaching??

  • Hey guys,

    I don’t know if this is the right place to go, I’ve looked around online and I can’t seem to find where I go to and my friend recommend writing a comment on here but in the get famous acting career my sims can’t progress through the hair and makeup – I’ve had the latest patch, I’ve debugged, I’ve cleared my game, I’ve restarted games and cleared out my saved games

    I was wondering if anyone can help where to go from here or what to do? Sorry if this is the wrong place to post this!

    Thanks guys :)

    • The acting hair and makeup thing was a bug that was fixed in a patch mid month (after April 15th). Try patching your game again to the latest, and if that doesn’t work, try repairing your game. If it still doesn’t work, post on EA Answers HQ.

  • Sooo, not only is this another money grab for the sims team for creating a legacy edition of the sims 4 which you’ll most likely have to pay for despite already having the original game, its ep’s and sp’s up to now but now you also have to spend more money to upgrade your computer/pc or buy a whole new one altogether….? That is absolutely ridiculous and I’ll be the one to say it. This change won’t even affect me but to change a game’s settings/coding that was initially fine and in effect a few years ago up to now that did and still does support 32bit computers and then to change it after people spent their money on it….? Wow. Then to offer a legacy edition that will have no gallery, no further releases and no updates… As if you haven’t lost a good portion of your fan base already due to the lack and luster of The Sims 4 game itself but you also are going to do this. Laughable. Good job. And that’s sarcasm just in case that didn’t register.

  • Either way you’re good because they will give you the upgrade to the legacy edition anyway, you just have to download it.

  • I keep getting a popup stating that my macbook pro, from early 2015, isnt optimized for the sims. is this just something they’re pushing out to every macbook until the upgrade?

  • I’ve never been happier than to see my laptop have a 64bit either. I was really about to cry if it didn’t support it.

  • What will happen when they are no longer there and no longer supporting Sims 4 period. So, no matter what kind of computer you have you don’t have any guarantee that they will continue to support Sims 4. After all there is talk of Sims 5. That may also be a reason for the change, preparing buyers for the new requirements for S5? And that will leave all of you right where they left S3 players.

    Frankly, I want to just play my game and I prefer S3 over S4 so hoping these changes will not affect S3.

    I have a new computer and have been fortunate enough to always be ahead of EA/Origin’s requirements, but at least let people determine whether they want an update or no and have access to purchased packs.

    Folk, bottom line is it’s all about money. That’s why every month there’s something new to buy. I’m not going to waste money buying every S4 empty stuff packs, and boring towns that even bores the Sims. They are taking one Sims 3 expansion pack and splitting it into several Sims 4 stuff packs and making out big. time and STILL don’t have a fraction of what they had in Sims 2 or 3.

  • Okay, so I was wondering if anyone knew this.. My PC is 32 bit, and I can’t really get a new PC right now, so I was thinking of playing the Sims 4 Legacy Edition. But if I have played that, and then later I switch to a new PC, and play the regular game there , will I still have all my packs?

  • My laptops currently being fixed so I’ve literally been checking the website I got it from to try find it. I got it 3 years ago. It should be fine but I’m kind of worrying. If someone could tell me another way to check I would be sooo grateful Xx

  • Can anyone recommend a good desktop PC for playing the sims please? I have it on my laptop but it’s a bit sketchy and jumpy, thinking of upgrading to a desktop so I can play a bit more.
    Thanks

  • My Mac is Metal compatible and I recently re-installed everything (OS and Sims 3 and 4) and neither Sims 3 or 4 will work…. do I wait for the Legacy version? :(

  • Hello! I am buying a brand new MacBook air and was wondering if I could finally play the sims. I have never played but have wanted to for so long. Anyone know?

  • My laptop is 64 bit but Origin is still forcing me to download Sims 4 Legacy Edition. Will this still affect me installing future game packs etc?

  • The update erased years of work… and I didn’t even know it would happen until after it did. I can’t afford a new laptop but I’ve spent countless hours contributing to the gallery and now I can’t even look at it. All my work is gone… I’m really disappointed in who ever made the call- because from the look of things anyone who couldn’t afford the transfer is dead to the company because their time, trust, and emotional investment amounts to nothing after one update. EA really knows how to treat loyal customers…

  • WHat is happening :( im truly devastated right now, I just spent $100 on this game now I can’t play it because me computer is too old …If someone can genuinely explain to me what’s happening and if I will be able to play my game again, please help me out